IT Field Technician (PATI) - On-Site IT Support & Installation Specialist

Join Erablue Electronics as an IT Field Technician (PATI) and become the go-to expert for on-site IT solutions! We are seeking a dynamic and technically skilled professional to provide mobile IT support, installation, and troubleshooting across our retail stores in Pati, Jawa Tengah. In this role, you will be the first point of contact for our customers and employees, ensuring seamless IT operations and resolving technical issues promptly.

At Erablue Electronics, we are committed to delivering cutting-edge electronic solutions to our customers. Our team is passionate about technology and dedicated to providing exceptional service. As an IT Field Technician, you will play a crucial role in maintaining our IT infrastructure and supporting our retail operations.

📋 Tanggung Jawab Pekerjaan

• Provide on-site IT support and troubleshooting for our retail stores in Pati.
• Install, configure, and maintain computer systems, networks, and peripherals.
• Diagnose and resolve hardware and software issues for our retail staff and customers.
• Ensure the smooth operation of our IT systems by performing regular maintenance and updates.
• Assist in the setup and configuration of new IT equipment and systems.
• Document all IT-related activities and maintain accurate records of hardware and software inventory.
• Train and support retail staff on basic IT issues and troubleshooting.
• Participate in IT projects and initiatives to improve our IT infrastructure.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience as an IT technician or similar role.
• Strong technical skills in computer hardware, software, and networking.
• Familiarity with Windows operating systems and Microsoft Office suite.
• Knowledge of IT security best practices and procedures.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid IT certification (e.g., CompTIA A+, Network+, or equivalent) is a plus.
• Ability to travel to multiple store locations as needed.

🛠️ Keahlian

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